Service
Service Level Agreement (SLA)
Service
With the new Assistance Services, specific for the different types of generators and the impact they have on productivity, ICI customers can maintain a high level of efficiency of their thermal power plants.
To this end, ICI offers 4 levels of assistance services suited to the needs of all customers.
Web Access Pack
-
Software update
-
Data Monitoring
-
Personalized Synoptic
-
Sales Rep Site Visit
Basic Support
-
Software update
-
Data Monitoring
-
Personalized Synoptic
-
Sales Rep Site Visit
-
Personal Training
-
Scheduled maintenance
-
Spare Parts for Maintenance
-
Warranty Extension
-
Newsletter
-
Product Usage Support
-
Custom Spare Parts Kit
Advanced Support
-
Software update
-
Data Monitoring
-
Personalized Synoptic
-
Sales Rep Site Visit
-
Personal Training
-
Scheduled maintenance
-
Spare Parts for Maintenance
-
Warranty Extension
-
Newsletter
-
Product Usage Support
-
Custom Spare Parts Kit
-
Availability
Advanced Plus Support
-
Software update
-
Data Monitoring
-
Personalized Synoptic
-
Sales Rep Site Visit
-
Personal Training
-
Scheduled maintenance
-
Spare Parts for Maintenance
-
Warranty Extension
-
Newsletter
-
Product Usage Support
-
Custom Spare Parts Kit
-
Availability
-
Availability Plus
Our boilers
The TNX range includes boilers with three flue gas passes, wet back and automatic operation, suitable for the...
Nominal power: 3000 ÷ 20000 kW
Design pressure: 6 bar
Efficiency: > 92,0 %
The OPX range includes thermal oil heaters with three flue gas passes, single pass furnace and flue gas...
Nominal power: 116 ÷ 9302 kW
Design pressure: 10 bar
Efficiency: > 86,0 %
Reverse flame boiler with cylindrical furnace completely closed on the rear side by a dished end supported by...
Nominal power: 90 ÷ 3500 kW
Design pressure: 5 bar
Efficiency: from 92.0% to > 95.0%
The TNOX range includes three pass, wet back boilers with low thermal load in the combustion chamber (between...
Nominal power: 2500 ÷ 25000 kW
Design pressure: 6 bar
Instantaneous steam boiler – easy to install and user-friendly. Ideal for facilities such as laundries, it meets small...
Steam production: 20,3 ÷ 244,2 kg/h
Nominal power: 15 ÷ 180 kW
Design pressure: 4,5 bar
The GX range features outstanding monobloc steam generators, designed to give maximum reliability and durability. All models have...
Steam production: 1700 ÷ 32000 kg/h
Nominal power: 1163 ÷ 17442 kW
Design pressure: 12 or 15 bar
Efficiency: 90,0 %
Methane gas burner of the modulating type suitable to satisfy the output required by the boiler to which...
Instantaneous reverse flame fire tube steam boiler, completely automatic and with high efficiency. Low water content and reduced...
Steam production: 50 ÷ 300 kg/h
Nominal power: 31,7 ÷ 209,2 kW
Design pressure: 5 bar
Efficiency: > 91,0 %
Monobloc low-pressure reverse flame wet back steam boiler, suitable for liquid or gaseous fuels., It is a brand-new...
Steam production: 100 ÷ 3000 kg/h
Nominal power: 69,8 ÷ 2035 kW
Design pressure: 0,98 o 0,5 bar
Efficiency: > 91,0 %
Three pass wet back condensing boiler able to produce hot water with a maximum temperature of 100°C., BAX...
Nominal power: 1000 ÷ 3000 kW
Design pressure: 5 bar
Efficiency: > 107,0 %